Find a complete overview of online casino payments

Here you will find information about all the online casino payment options. The instructions in the cashier section will guide you and take you through the process of making deposits, making withdrawals and even finding out what credit card alternatives you can use. Learn about making online casino payments today and start enjoying the safety and security of playing with one of the leading online casinos.

Cashier Section

How Do I make a deposit into my account?

In Order to make a deposit you must first download the 32 Vegas online Casino Software. For complete step-by-step instructions on downloading and installing the software, go to the getting started section. Then, you need to open your real money account. After you receive your real-money username and password, you are ready to make a deposit into your personal account.

Start the online casino program, and select the "Real Money" option. Enter your real username and password in the Login window .
Select "Cashier" in the lobby followed by selecting your desired deposit method.

There are several payment methods available: NETeller, InstaCash, Citadel, OnDemandFunds, Moneybookers, FirePay, Click2Pay, Central Coin, eWalletXpress, EcoCard, PaysafeCards, INSTADEBIT, UseMyBank, Credit Card, Maestro/Switch and Solo, Bank Draft, Wire Transfer, Instant Wire Transfer.

Click on the tab of your prefered payment method. You will then be asked to enter some details. (Example: Credit Card number, Neteller account number...). Choose the amount you wish to deposit, click on deposit, and wait a few seconds. That's it! The money is in your account! You can start playing and try to rake in some serious cash!

How long does it take to process my deposit?

Depositing at the online casino is easy and with the available payment methods, it is done pretty quickly.
With the following exceptions:
Bank Draft - 10-21 Days
Wire Transfer - Up to 5 Days
Instant Wire Transfer - Up to 1 hour (upon receipt of Wire Transfer)

Do I get a bonus with my deposit?

The online casino offers many special bonuses and promotions, including the special deposit method bonus. For more information on this offer, please visit the promotions page or speak to one of the friendly 24/7 online support staff representatives.

Is using my credit card at the online casino safe?

It is absolutely safe. The online casino has the best available security, such as a high security SSL server with a 128 bit encryption and a state of the art Firewall to protect all personal information, making all your data 100% secure. In fact, using your credit card at the 32 Vegas Casino is much safer than using it at your local department store. The online casino is also Verisign secured site. For further information, visit the Security section.

How Do I withdraw my winnings?

To cash out money from your account:

• Click on the "CASHIER" button in the lobby.
• Click on "Withdraw".
• Choose one of the cash out options at the Cashier.
• Fill in the required information.

When you submit a withdrawal request, its status is labeled as "waiting",
which means that your request has been accepted is being processed.

All withdrawal requests are processed within four (4) business days after the date of the request. However, please note that the casino reserves the right to withhold withdrawals above the amount of $5,000 for security checks until the reception of all the required documents, at which stage the withdrawal will be processed.

During this time you can cancel your withdrawal request and return these funds into your personal online casino account.
By canceling your withdrawal request, your account is credited back and you can play, without having to submit a new deposit.

• Please note:
  The withdrawal-processing period is different for VIP Players.
• Please note:
  Players will be allowed to withdraw no more than $10,000 (or the equivalent amount in EURO or GBP currency) per month, not including progressive Jackpot winnings. If the amount to be withdrawn is superior to $10,000 (or the equivalent amount in EURO or GBP currency) the remaining discrepancy will be placed back to the player's account, for the player to withdraw one month later.

You can track the status of your withdraw requests at any time by entering the cashier and selecting the "Transaction history" screen. The status column in this screen identifies each transaction’s exact phase.

How long does it take to process my withdrawal?

* Carries a fee of 35 €/£/$
** Requires a minimum withdrawal of 500 €/£/$ (Some banks have an additional fee)

I have requested a withdrawal but have changed my mind. How can I cancel a withdrawal request?

All Withdrawal requests awaiting process show up in the "Pending Withdrawals" screen in the "Withdraw" section in Cashier, up to 4 business days from your initial withdrawal request date.

You can cancel your withdrawal request as long as it still appears in the "Pending Withdrawals" screen, and return the original withdrawal request amount back to your casino account, so you can go ahead and continue to play.

Can I withdraw my bonus?

Yes, you may withdraw your bonus once you have met the wagering requirements.

Neteller Guide
Citadel Guide